British Gas simplify tariffs

The cost of living is spiralling out of control for many with high unemployment, high inflation and Christmas just around the corner.

One of the largest contributing factors to pushing up inflation was the cost of utilities.

Earlier this year all of the UK’s six leading energy companies increased their prices on gas and electricity. Prices went up by an average of 20%, adding an extra £200 to the dual fuel bill.

This outraged many and sparked several investigations into the energy firms by industry regulator, Ofgem. A number of which have now been fined on the grounds of poor customer service, mishandling customer complaints, and mis-selling products.

The price hikes are expected to push millions into fuel poverty and the government has spoken out.

Energy Minister Chris Huhne recently warned that gas price rises could increase yet again! Energy prices have been increasing for the last decade as households continue to stump up the cash or go cold.

British Gas leaves customers in the cold

British gas increased the price of gas by 18% and electricity by 11% this year, igniting fury amongst thousands of households up and down the country.

It comes as no surprise that British Gas have confessed to losing customers during the scramble to find a cheaper energy tariff. In fact, they have lost over 100,000 customers to rival energy companies.

This jaw-dropping figure of migrant energy customers represents the number of people who have fled the nest since the beginning of the year, according to city experts.

Managing Director of British Gas, Phil Bentley, confessed that the energy firm had “not made it easy for customers’ and that it was ‘time for a change.’
In an attempt to repair the damage which has already been done, the company has set out new and simpler tariffs. 

After much thought and consultation regarding how to fix this ‘crisis of trust’, British Gas as devised a cunning plan.

The plan involves setting out just two simple tariff types. One is a fixed tariff and the other is a variable.

30/11/2011 - moneyexpert.co.uk

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