BlackBerry services resumed yesterday, ending three days of technical problems that saw millions of phone users worldwide unable to send or receive emails or access the internet from their handsets.
Although the phones were able to make calls and send text messages, many were unable to use ‘data transfer’ – a key selling point of the smartphones. Manufacturer Research in Motion’s problems began on Monday morning when a fault at its technical centre in Slough affected phones across Europe, Asia and Africa, before spreading to the US and Canada the next day.
Yesterday founder Mike Lazaridis posted a video on the firm’s website apologising for the blackouts.
Shares in the company, which have dropped more than 80 per cent since their peak in 2008, fell in both the US and Canadian markets by between 2 and 4 per cent yesterday.
The three-day blackout left some commentators speculating that RIM’s days as an independent company were numbered.
14/10/2011 - Dailymail
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